Privacy Policy & Terms of Service

Data Privacy & Security

Society Solution provides isolated multi-tenant architecture to ensure that each housing society's data—including resident directories, financial ledgers, visitor logs, and staff records—remains strictly segregated and encrypted with 256-bit SSL protocols.

• Data Ownership: Your housing society retains 100% ownership of all resident, flat, vehicle, and transaction records.
• Tenant Isolation: Data between independent communities is partitioned using strict tenant identifiers and database-level isolation.
• Payment Information: Online transactions are handled through PCI-DSS Level 1 compliant gateways (Razorpay). No credit card or netbanking credentials are stored on our servers.

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Terms of Platform Usage

By registering your society or utilizing the resident mobile application, you agree to govern your community's operations ethically and in compliance with local apartment ownership laws and RWA guidelines.

• Account Responsibility: Society administrators are responsible for managing access privileges granted to management committee members and security personnel.
• Service Uptime SLA: Society Solution targets 99.9% platform availability for mission-critical gate security and billing operations.
• Support: Our technical team provides live assistance via support@societysolution.com and +91 98765 43210.